Uubd11 takes your personal information seriously. This privacy policy clearly sets out what data we collect, why we collect it, how it is kept secure, and what rights you have.
Uubd11 uses SSL/TLS encryption to keep all your data transmissions secure. No third party can access or read your information.
Your personal information is never sold to third parties. It is used only on a limited basis to deliver our services.
You can view, correct, or request deletion of your information at any time. You are in control of your own data.
Uubd11's data centers adhere to the highest security standards. Your information is stored on secured servers.
Our privacy policy is built in line with international data protection standards to ensure your information remains protected at all times.
Our support team is always here to help with any privacy-related questions or concerns.
Uubd11 (https://uubd11.app) is an online gaming platform operated for users in Bangladesh. We place the highest value on our members' privacy and consider safeguarding your personal information a core responsibility.
This privacy policy applies to all uubd11 services — including the website, mobile app, slots, Sports Betting, fish games, game lobby, Live Casino, and the VIP program. By using uubd11, you agree to this privacy policy.
We never collect your information unnecessarily. Data is gathered only as needed to improve our services, ensure security, and meet legal obligations.
Please Note: This privacy policy may be updated at any time. Any changes will be reflected on this page and the "Last Updated" date will be revised accordingly.
Uubd11 collects several types of information from you, broadly falling into two categories — information you provide voluntarily and information collected automatically.
| Data Type | Example | Collection Methods |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Registration Form |
| Contact Information | Mobile number, email address | Registration / Profile |
| Financial Information | Mobile banking number, transaction history | Deposit / Withdrawal |
| Gaming Data | Game history, bet amounts, wins/losses | Automatic |
| Device Information | IP address, browser, operating system | Automatic |
| Location Information | Approximate location (IP-based) | Automatic |
uubd11 never stores your full payment account number or password. Financial information is used solely to verify transactions.
Uubd11 uses your information only for specific, legitimate purposes. It is never used for unnecessary or unauthorized ends. Below are the primary reasons we use your data.
If you no longer wish to receive promotional emails or SMS from uubd11, you can opt out at any time by contacting our support team.
Uubd11 never sells your personal information. In limited circumstances, data may be shared with trusted third parties — always with your best interests in mind.
All third-party partners are contractually bound to comply with uubd11's strict privacy terms. They may not use your information for any unauthorized purpose.
To be clear: uubd11 never sells your information to advertisers or marketing companies.
Uubd11's website and app use cookies and similar tracking technologies to enhance your browsing experience and maintain site functionality.
You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some site features.
You can manage cookies in the settings of any browser — Chrome, Firefox, Safari, or Edge — by navigating to the "Cookies" option.
Uubd11 has implemented both technical and administrative safeguards to protect your information. We continuously update our security infrastructure to keep your privacy intact.
In the event of a data breach, we will promptly notify affected members and take all necessary action.
As a uubd11 member, you have several important rights over your personal information. Contact our support team to exercise any of these rights.
To exercise any of these rights, please email us at ([email protected]) to reach us. We typically respond within 7 business days.
Uubd11 does not store your information indefinitely. Separate retention periods are defined for different types of data, based on legal obligations and business requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction History | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | Identity Verification Records |
| Gaming History | 3 Years | Responsible Gaming Monitoring |
| Support Conversations | 2 Years | Service Quality Improvement |
| Cookie Data | 30 Days – 1 Year | By Cookie Type |
Once the retention period expires, data is securely deleted or anonymized. Retention periods may be extended where legally required.
Uubd11 is strictly prohibited for anyone under 18. We do not knowingly collect or store data from minors.
Age verification is mandatory at registration and confirmed through the KYC process. Should any minor's information enter our system, it will be deleted immediately and the associated account will be closed.
A Note to Parents: If your child has accidentally registered on uubd11, please contact our support team immediately. We will take prompt action.
Uubd11 may update this privacy policy from time to time. Any changes will be reflected on this page with a revised date. For significant updates, you may be notified via your registered mobile number or email.
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch. Our dedicated Privacy Team will resolve your matter promptly.
The latest version of this privacy policy is always available at uubd11.app/privacy-policy can be found on the page.